Why Click IT?

We are a computer repair shop, support, and education center, and managed services provider - all under one roof

Click IT is your own personal IT Department and solutions provider for all things relating to technology. From a simple repair to full Managed Services for your entire computer system, Click IT is your one-stop-shop. We sell and fix a large number of computers every month and will help you with your devices as well. We specialize in helping small businesses and consumers too.


Our Services

Click IT offers a wide range of pre-packaged IT solutions, organized into 12 categories, which enable us to beat the competition on both price and delivery. Our "pick it and click it" technology makes it easy for consumers and businesses to understand and choose the right IT services for their needs. With a local brick-and-mortar shop that's convenient and accessible, we provide the added benefit of a personal touch and the assurance of working with a trusted, knowledgeable provider. Unlike traditional retailers, we specialize in productized services and hardware solutions, all available to preview on our website https://chagrinfalls.clickitstores.com. This approach allows us to provide clear, predictable pricing, and streamlined delivery, making IT solutions accessible to everyone.


We have a store right down the street

As "Your Local IT Department, we maintain an easily accessible retail store. That makes us perfect for businesses and residents because you can call, click or come into our store. No more traveling to "the city" or waiting for online orders. The Click IT team brings world-class IT service and support directly to your home, business or in-store.

We focus on IT so you don't have to

Our mission is to manage and support your IT systems so you can focus on what you love to do. We make sure your systems stay up and running 24/7. Because we know it's not just your computer system, it's your business.

We are the best in the business

With over 10 years operating, we've seen it all and fixed, managed, or supported it!

We are fast

Service calls are completed within 48 hours. Yes, we'll even come to you!

Our mission is to create happy customers through excellent service

Frequently Asked Questions 

Productized services are standardized and delivered in a consistent, predefined way, with a set price and list of included features. Traditional IT services, on the other hand, are customized for each individual client and may involve more one-on-one interaction between the business and the client. They are typically time based and more expensive.


Small Business and Home IT Made Easy

Now your IT service needs are fully satisfied by a trusted provider with a local retail presence. No more traveling to an impersonal big-box store, waiting in lines or searching for computer help. All our service is concierge-style, trustworthy, and very personalized. The Click IT team brings world-class IT service and support either directly to your home, business, or in our stores.

IT Setup Review

Traditionally the many facets of IT Services had been specialized and

fragmented, where you buy one type of service, like a website, from one person and then another type, like your phone system, from another.

This is because of the specialized knowledge and expertise each category once required, and the lack of the free flow of information.


Corporate IT departments

today manage the technical areas of a business. In many instances,

responsibilities are still limited to computer hardware, software, and

networks. But because of advances in web services, IT departments today can handle much more and at lower costs than what these additional services typically cost. More categories or skill sets have increasingly fallen under what we now define as "IT Services".

Click IT Company Store in Chagrin Falls

Come Visit Us

Note: Our headquarters is located across from the BP gas station, under the blue awning, on S. Main Street in the quaint Village of Chagrin Falls.

The Click IT Group

Main Phone: (440) 247-4998

Mailing Address: P.O. Box 2, Chagrin Falls, OH 44022 USA

Email: [email protected]

Learn more about Click IT at www.clickitgroup.com

    • 16 S. Main Street, Chagrin Falls, OH, 44022
    • Open Monday - Friday, 9:00 am - 5:00 pm

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